Zentools V2 problem

Spider2

Please take a look at the site: www.alongcamespider.ca
You will notice that the slide show shows some images; however, fails to show them all. Sometimes it will, but most of the time they are missing.
Before we discuss this further, please take a look.
The slideshow is created using Zentools V2
Tony

paulus1031

Spider2

Hi Tony,

Can you confirm the login details

Thanks
Paul

Spider2

paulus1031
Hi Paul:
I will send credentials. Is this reply secure?
Tony

aman204

Spider2 I will send credentials. Is this reply secure?

You may add your admin ftp details in edit fields in order for us to take closer look.
For reference, You can follow thread post (5 point) procedure.

Note: The details provided in edit fields are encrypted and only visible to moderators henceforth no worries 🙂

Spider2

aman204

Try the following:

Username: *
Password:

Joshua-M

Hi,Spider2
I've edited your post and removed access to you website.
Please change your password asap and add new credentials to this thread FIELDS - it's the only way to keep you passwords safe and visible for moderators only. (here you can see how to do it: https://cl.ly/3y3R0p24250G )

Cheers
Joshua

aman204

Spider2 To troubleshoot, You may try for the following :

1) Kindly try to upgrade to stable php version i.e. Current Stable PHP 7.2.10 through cPanel or you may ask your hosting provider to do the same. Also,
2) Changing Select a content source to another image path

As I am unable to replicate any such issue on local install

Spider2

Hi There Aman:
The php is already set to 7.2 (has been for a couple of weeks)....
Are you suggesting that I create a new folder in the media files and place the images there?
Does not seem like a good solution to the problem.
Cheers,
Tony
Spider2

aman204

Spider2 Are you suggesting that I create a new folder in the media files and place the images there?

No, I wished to refer to changing the content source to another image source folder to see if the issue still persists. You may kindly try the same

The php is already set to 7.2 (has been for a couple of weeks)....

Having reviewed, Your site is running 7.2.5 so had suggested to upgrade to stable version as outlined above. Ref: Screenshot

Spider2

Can you use the
Gallery Content Source then...?
I am attaching a screen shot of the issue I am experiencing.

Tony
aman204

saguaros

Spider2

slideshowphp.zip

3kB

Hi,

You can backup this file: [ROOT]/modules/mod_zentools2/tmpl/slideshow.php

Download & Unzip attached file and replace to above file.

Joshua-M

Hi,
Could you add also FTP credentials to this thread FIELDS? We need to check also your files..

Cheers
Joshua

Spider2

I decided to use a different template as this was NOT being solved.
Tony