H
hush

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  • Dec 8, 2023
  • Joined Mar 25, 2018
  • Hi @hush

    I will double-check for you, but the hosting provider's response seems to be inaccurate. This is a template that many people use, and the issue only appears on your site.
    Can you please check the extensions after the update?

    Regards,

  • Hi @hush

    This error is related to your server; the database has lost connection, and it's not related to your updates.
    Please contact your server's support to address the unstable database connection issue.

    Regards,