Hi guys, pls assist to help
JA Multilingual Component doesn't work properly on my local & server.
my website was created based on JA bookshop template.And API is from bing .

it shows only 500 error after long time running on server.
And all translated items is in blank.

same translation setting works on local PC.
However only few icons shows translated and all the rest things shows in blank only.

My local & server details as below.
Appreciate you guys can help





    roobinyy
    Hi,

    As the message indicates that issue comes from the server, if possible, put your site online and share the credentials of your site so I can take a look.

    Regards

        saguaros Thanks you Saguaros, pls visit sunrichbiotech.com.

        I'm not sure it's only the server issue.
        As you can see this component works on local, while it's not fully functional.

            saguaros
            tks,
            sorry, login info is not avaliable.
            I've reinstall the VPS & control panel, still the same issue.
            Even on the other site, same problem.
            I believe that's might be function bug.
            the rates also seems pretty low at joomla official site.
            Joomlart might have to take a look on this.

              Hi,

              You can share the credentials here or send to sales@joomlart.com (remember to include this discussion link in the email), it's better with a closer look to investigate issue further as I try to test this in my own side but it works normally.

              Regards

                saguaros Thank you, Saguaros, I'll try to upload to a different server a couple days later and send credentials to joomlart to test.

                  7 days later

                  I have a similar issue.

                  504 error not 500.

                  JA Multilingual a few month ago worked regurlarly.

                  I updated joomla! to 3.8.7 and virtuemart to 3.2.14 but I don't know if that is the problem.

                  I also updated JA Multilingual to the last version.

                  Can you help me?

                  I don't know if some timeout is changed in the server configuration.

                  This can be a JA Multilingual problem or I have to ask to my web server admin?

                  Thanks in advance.

                  Regards

                  Joomla! 3.8.7
                  Virtuemart 3.2.14
                  PHP 5.6.33
                  MySQLi 5.6.36-cll-lve
                  Web Server Apache
                  WebServer interfaccia PHP cgi-fcgi

                    ric-stagnaro-gmail-com
                    Hi,

                    You can create a new discussion and share the credentials of your site: URL, Admin + FTP account so I can check.

                    Regards

                      5 days later

                      roobinyy

                      Hi,

                      I've received the info but I don't see the Bing Client ID in options of JA Multilingual component. Could you update it?

                      Regards

                          saguaros
                          thanks， Saguaros.
                          Yes, pls check again.
                          I'm running this site for small business and no single penny budge approved.
                          So I have to use free Bing translate service and it's really difficult to apply new account at my place.
                          Hope it won't each out limitation.

                              5 days later
                              6 days later

                              saguaros
                              Hi Saguaros, pls kindly let me know if any updates or some schedule of this issue.
                              I have to adjust the coming job based on whether/ when you can help to solve this issue.
                              And I can't keep this server only for this unfunctional issue forever.
                              pls let us know your status.
                              tks!

                                  saguaros
                                  As I mentioned at the beginning,
                                  it do created items .
                                  but no any content even the menu item is blank.
                                  No matter the front end or back end.
                                  Pls check my server again and look into it.
                                  tks!

                                    7 days later

                                    paulus1031
                                    Hi Paulus, did you solve this error on JA Multilingual?
                                    seems it only has function of giving success msg and creating a bunch of blank items.

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