Hi Maurice,
The minimum group size should be 1 (default is 2), may I know where you can set to 0?
Group Size is 20, but front-end shows 0 spots available
- Edited
saguaros My fault, sorry. I meant the Event Capacity.
So:
situation 1: waiting list ON, Event Capacity set to 0 > this resulted in only waitinglist entries (which was good/expected).
situation 2: later on, event edited and Event Capacity field set to 20.
There are 5 registrants at this time. So, we expect the Available Spots front-end to show 15, but is shows 0.
Hi webcasebv
I just tested at my local but it worked fine with latest version of DT Register (pls note that when you set Event Capacity to 0 - it will be unlimited capacity)
Do you have a test site? if yes, pls try with this package: https://drive.google.com/file/d/18ywqY4o-yS_rZCUYdwRMTinhJgen7u6q/view?usp=sharing and see how it goes.
13 days later
- Edited
saguaros Hi!
I have done the following on our test site:
1. updated DT Register to 4.2.8
2. cleared cache, quick check on backend and frontend
3. installed your packages (thank you!)
4. cleared cache and checked frontend. The issue of the '0 spots available' is still there. Both in list- and detailview.
Check this URL here you see both the Australia holidays in list view.
Please let me clarify on the steps our client took before the issue arose:
1. First he had set the Event Capacity to 1.
2. Then he added a booking on his own account, so the event would be full and the Waiting List would kick in. So far so good.
3. When about 6 people were on the waiting list, he changed the Event Capacity to 20.
4. Now it appears the Waiting List is still functioning somehow.
In addition I would like to add that disabling the waiting list option in an individual event does not solve this either. When registering you are always prompted with the announcement that the event is full and you can register for the Waiting List.
Please fix this issue as now we see that no-one applies for the waitinglist!
8 days later
21 days later
6 days later
- Edited
webcasebv
Hi,
If event has any user in waiting list, event capacity will be 0. Please check and remove them. Then event capacity will show correct number of available spots.
I did test on your dev site with event 129
Kindly check.
