One month on and the original question has still not been answered, and of course another month without a template.
But of course we will all receive a free 5 month extension of our subscriptions won't we .... after all we PAID UP FRONT
Whilst I acknowledge the other topics the original post spawned, this post was about a fully paid commercial contract that has not honoured what was promised - not even a small miss of one month, it is now 5 months. How many members are you turning your back on ???
The last company that did exactly what you are doing now (yoo) have now all but disappeared from the Joomla scene.
They stopped producing monthly templates and instead created their own 'joomla inside a joomla' creating an environment that effectively locked you into their scripts and template templates.
Concentrate on your templates and I don't mean layouts etc we have plenty of examples from you. Hire a top notch graphic designer and give us monthly ideas (templates) that concentrate on good quality graphic design. Proper colour schemes that work together, colours that work with both dark and light variations (plenty are good on one variation and bad on the other)
I'm sure most of us here are more than competent when pulling a page or site together, your layouts are already varied and adaptable, whats missing is the graphic design options
Anyway, it probably doesn't matter if you don't honour your contract - hell, you might all have been on holiday somewhere for the last 5 months on our money - logging into to here every now and then to make sure the customers are pacified enough to resubscribe :-)