Hi!
The display error is still there, as you can see in attached images. We have deleted the browser cache of iPhone.


Cheers

Hi

Can I pass the joomla and ftp details for the site to developers?

I will need them to take a look

Thanks
Paul

    Thanks

    I've asked the team to take a look

    Cheers
    Paul

    mikyilfilosofo

    Hi,

    I updated this css file: /css/custom.css on your site with this custom code:

    @media only screen
and (min-device-width : 768px)
and (max-device-width : 1024px)  {
  .zentools.stacked li { background-attachment: scroll !important; }
}

@media handheld, only screen and (max-width: 668px) {
  .zentools.stacked li { background-attachment: scroll !important; }
}

    It's working now, kindly check.

    Regards

        Hi!
        I asked my client to check, I'm waiting for his answer (on WhatsApp).
        Regards

        saguaros
        I'm sorry, but my client is unreachable from 24 hours. I can not tell if the error has been fixed or not.
        Be patient a little longer.
        Thank you!
        Regards

          Thanks please let us know but bear in mind the changes have been applied to
          www.odgraphic.com/04agriq/

          and not the client domain at the moment

          Cheers
          Paul

            paulus1031
            Okay! Thank you for the clarification.
            At the moment I can not contact the customer again.
            Please wait a little longer.
            Thank you!
            Cheers

              Hi!
              The display of the site is ok!
              How can I replicate the result on the original site?
              Do I just have to update the template and copy the custom.css file?
              If I update the template, does the layout break up or not?
              If you tell me how I have to do, I'll do everything myself instead of getting it done to you.
              Thank you!

                mikyilfilosofo
                Hi,
                First of all - please make a FULL backup of your website, then update your template, compare the custom.css files and if you find the difference, add css code from working website.

                Please remember about the backup, if something goes wrong during the update you'll be able to restore your website.

                Cheers
                Joshua

                  5 days later

                  paulus1031
                  Hi!
                  Paul1031, thank You for opening the topic again!
                  I'm sorry, but the display is OK on iPhone 6s and iPad Air, but is still wrong on iPhone X.
                  Thanks
                  Cheers

                    Hi

                    Can you attach a screenshot from the phone together with a description of the problem with iphone x?

                    Cheers
                    Paul

                      paulus1031
                      Hi!
                      The problem of display is the same. I did 3 things:

                      1) I have updated the template and the other modules of the original website.

                      2) I added the new CSS rules of Saguaros (saguaros#29486) to custom.css of original website.

                      3) I asked the client to delete the cache of the iPhone X before to check the original site.

                      I updated the credentials fields of this topic with the those of the original site.
                      Thanks!
                      Cheers

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