You are kidding right? I can't log in to your site and your advice is:
"Raise a ticket in our new HelpDesk"
What??????????????????
I cannot log in so you suggest I log in to tell you I can't log in. Circular logic is not logic.
So everyone else knows, in addition to this login issue, it's been since October that JoomlArt destroyed our sites and they have recovered only 2 pages of my entire site (actually, they had recovered more and those pages then disappeared again - wth?).
Then, all of my page revisions since July of 2021 disappeared and they try to say it's something I'm doing when I publish the page. What could I possibly be doing? They set up the system. It's one button to publish. It's not even possible for me to delete revisions. But they won't take responsibility for destroying my site and blocking my ability to work or update pages. AT this point, it looks like I am going to have to completely rebuild my site (and we're talking like 100 pages). I wouldn't doubt but that falling so far behind due to this company's issues could get my fired. Yet they are taking their weekends off. This is inexcusable.
If anyone reads this, have any of you had luck with another Joomla system? If so, please share.